Privacy Policy
Last updated: 18 September 2026
Fujael Electronics respects your privacy. This policy explains the information we collect through our website, customer service and order process, why we use it and the choices available to you.
1. Information we collect
- Identity and contact details such as your name, phone number, email address and delivery address.
- Order information including products, prices, delivery method, transaction references and support history.
- Account information when you create or use an account.
- Messages, warranty requests, return requests and other information you send to us.
- Technical information such as IP address, browser, device, cookie identifiers and website activity.
2. How we use information
- To confirm, process, deliver and support orders.
- To manage payments, refunds, warranties, returns and fraud prevention.
- To operate customer accounts and respond to questions.
- To maintain, secure and improve the website and our services.
- To meet accounting, tax, legal and regulatory requirements.
- To send service messages and, where permitted, marketing communications that you can opt out of.
3. Payments
Payment and transaction information is processed according to the payment method selected at checkout. We do not intentionally store full payment-card numbers on this website. Banks, payment providers or fraud-prevention providers may process information under their own privacy terms.
4. Sharing information
We share only the information reasonably required with service providers such as couriers, hosting and security providers, email providers, analytics services, payment providers and professional advisers. We may also disclose information when required by law, to protect customers or the business, or as part of a lawful business transfer. We do not sell personal information.
5. Cookies and similar technologies
Cookies support essential functions such as the shopping cart, checkout, account login, security and site preferences. Analytics or marketing technologies may also be used where enabled. You can control cookies through your browser, but disabling essential cookies may prevent parts of the website from working.
6. Retention and security
We keep information only as long as reasonably necessary for order fulfilment, customer support, warranties, fraud prevention, accounting, dispute resolution and legal obligations. We use administrative and technical safeguards, but no online system can guarantee absolute security.
7. Your choices
You may ask us to provide, correct or delete personal information, subject to identity verification and any information we must retain for legal or operational reasons. You may unsubscribe from marketing messages at any time. Account details can also be updated through the My Account area where available.
8. Third-party services and links
Our website may contain embedded content or links to third-party services. Those organisations control their own privacy practices, and we encourage you to review their policies.
9. Contact us
For privacy questions or requests, email mail@fujaelelectronics.com or call +880 1727-046584. We may update this policy when our services or legal obligations change.
